Shipping Policy – IKStore

Thank you for shopping with IKStore. We strive to provide a fast and reliable delivery experience for all our customers. Please read our shipping policy carefully.

1. Order Processing

• All orders are processed within 24 hours of placement, excluding Sundays and public holidays.

• Orders placed after business hours will be processed the next working day.

2. Shipping Timeframe

• Delivery Time: Orders are typically delivered within 1–2 business days from the date of dispatch.

• Delivery times may vary slightly depending on the delivery location and courier service availability.

3. Shipping Charges

• Prepaid Orders: Free shipping on all prepaid orders within Tamil Nadu.

• Cash on Delivery (COD): COD orders may include an additional fee, displayed at checkout.

4. Tracking Your Order

• Once your order is shipped, a tracking number will be sent via email or SMS.

• You can use this tracking number to monitor the delivery status of your order.

5. Delivery Attempts

• Our delivery partners will make up to two attempts to deliver your order.

• If unsuccessful, the package will be returned to our warehouse.

6. Undelivered or Missing Orders

• If your order is marked as delivered but not received, please contact us within 24 hours of the delivery update.

• We will coordinate with the courier to resolve the issue promptly.

7. Shipping Delays

While we aim for prompt delivery, delays may occur due to:

• Natural disasters

• Strikes

• Public holidays

• Unforeseen logistical issues

We appreciate your understanding in such cases.

8. Contact Information

For shipping inquiries or support, please reach out to us:

• 📧 Email: support@ikstore.com

• 📞 Phone: +91 99762 22222

• 🌐 Website: www.ikstore.com